report uber driver not wearing mask

If the rider refuses to wear a mask when reminded report the incident to Uber by calling the Critical Safety Line in the Safety Toolkit during the trip or by. If you arrive at a pick up location and your rider is not wearing a face mask you can explain to your rider that you are not comfortable starting the trip and then cancel it.

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The masking mandates Uber and Lyft placed on the people who provided and used their services represented the companies efforts to make both drivers and passengers feel safe and comfortable.

. Ago Do this but also take a picture of them not wearing a mask to send to Uber so its not your word against theirs. The ride home was long partly because of the distance and partly because of the conversation. I open the door and ask who are you picking up for the same way I do for every driver to make sure Im not getting in to the wrong car.

For people like myself who have a respiratory condition this makes taking a trip a huge health risk. They can do this easily because Uber doesnt request any proof just take whatever the driver says as the truth. This will not affect your cancellation rate.

As of April 19 2022 riders and drivers are not required to wear masks when using Uber However the CDC still recommends wearing a mask if you have certain personal risk factors andor high transmission levels in your area. Im wearing my mask Im not drunk I dont have luggage or pets or kids. There was no federal mandate until January 29 2021 when the CDC required anyone using public transportation to wear a mask.

But Uber takes her side and does nothing about it. Julia Reinstein BuzzFeed News Reporter Posted on July 12 2021 118 pm. A Pandemic Safety Feature On Uber And Lyft Is Getting Abused To Scam Drivers And Discriminate Against Passengers Black and LGBTQ passengers told BuzzFeed News theyre being refused rides due to false claims theyre not wearing masks.

Ask the rider s to get out at a safe location if they refuse to comply with the mask requirement. Riders can report drivers who are not wearing face masks. Its not worth jeopardizing our job over a stupid mask.

The company made the announcement on. When a driver completes a trip he has to give you a rating then select mask or no masktheres no benefit from the driver to lie And he cannot see if you have tipped before hes rated and theres no way to go back into the app then change it whats there to dispute. Do I wear one going through the drive thru no.

I see that Uber and Lyft recently updated their health and safety guidelines to make wearing masks optional for both drivers and riders during trips. Uber driver falsely reported that I was not wearing a mask. Uber will refund any cancellation fees if you send them a report.

But masked drivers are also being accused. It means if your driver is angry with you for whatever the reason is then heshe can falsely report you and then you have to send a photo to Uber that shows you are wearing a face mask. What pisses me off is drivers walking into restaurants to do a pickup without a mask on which is not only required by Uber its required by the health department here and clearly posted on the door to any business.

However the CDC still recommends wearing a. Cancellations for these reasons will not count towards your cancellation rate and you will be eligible to receive a cancellation fee. As of April 19 2022 riders and drivers are not required to wear masks when using Uber the company said in updated safety guidance on its website.

It means if your driver is angry with you for whatever the reason is then heshe can falsely report you and then you have to send a photo to Uber that shows you are wearing a face mask. 2 Continue this thread level 1 morkani 2 yr. You can do that in the app by going to your trip history selecting your trip and clicking on Report Safety Issue Then click on My Driver Was Not Wearing a Face Mask If a driver repeatedly gets reported Uber may ban them.

If a rider does not want to wear a mask and you dont feel safe taking the ride you can cancel the ride and select not safe to pick up as the cancellation reason. As of April 19 2022 riders and drivers are not required to wear masks when using. Do I wear one while Im driving no.

Do I put it on to go into a restaurant yes. Because of these recommendations we are requiring masks or face covers for everyone riding driving or delivering on Ubers platform. It has become a new trend for passengers to lie and report drivers for not wearing masks because there are no consequences for doing so.

9 level 2 seanthebeloved 2 yr. My driver was not wearing a face mask To help protect the health and safety of everyone were requiring masks or face covers be worn when riding or driving on the platform. Uber got here I get to the car 30 seconds after the app said the driver arrived.

My guess is he did this because I did not tip. Select your preferred language. Riders and drivers are not required to wear masks when using Uber the company told users in a message early Tuesday.

But Uber takes her side and does nothing about it. Weve reminded riders that many people still feel safer wearing masks and to respect your preferences. Uber drivers can also ask riders to wear a mask according to Ubers updated policy.

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Uber has scrapped its requirement for passengers to wear face masks during their journeys in the United States with a major update to its pandemic safety rules. The CDC recommends wearing face cover in public settings where other social distancing measures are difficult to maintain. I have some upcoming trips planned where the drive is around an hour so sitting in a car.

Every Uber Driver I see going down the road with a load of kids always has a mask on. Dont get in the car cancel and report them for no mask. Please note that riders and drivers who repeatedly violate the mask policy may risk losing access to the platform.

Not only do I wear a mask every ride I live in a small town. In addition Uber rescreens drivers every year¹ and uses technology to look for issues in between.

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